Following guidelines for calling is a must in today’s telemarketing world. Another guideline that you must adhere to is Restricted Calling Do Not Call (DNC) dates.
What are Restricted Calling Dates
Some states and Canada have set certain holidays as Do Not Call Dates. As an example Canada sets Christmas Day, December 25th, as a Do Not Call (DNC) day in all provinces. Certain US states have set certain dates as DNC dates as well. Also, in times of emergency situations, such as a hurricane, states can impose a Do Not Call restriction. If you are calling for telemarketing purposes on one of these days, it could result in a state violation.
As is usual, certain exemptions do exist and can vary from state to state. You should check with your states regulatory agency to see if certain holidays or dates are restricted. As an example, here is a link to the Louisiana Public Service Commission 2018 Holiday DNC schedule: http://www.lpsc.louisiana.gov/DNCHolidays.aspx.
Following the Regulations
These Restricted Calling Dates are mostly holidays, so it’s probably not a great idea for you to call on them anyway and your telemarketers would probably appreciate the day off to spend with family. While telemarketing has gotten more regulated, as long as you have a process in place to follow the guidelines you can still successfully use telemarketing to grow your business.